Terms & Conditions

Contact emails

By signing up to TravelPlans365 you are opting-in to receiving the occasional email from our team. We will only contact you about your account, to seek feedback about TravelPlans365, or to let you know about relevant promotions and offers. If you feel you are receiving too many emails from us, then get in touch with us using the form here to let us know you wish to opt-out of email contact from us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Information we collect and store about you

By signing-up to use TravelPlans365 you are agreeing to share personal information relating to yourself and the training videos you watch. We primarily use this data to understand which features of our site are most and least popular. We may also anonymise and combine your site usage information with that of other users so we can advise current and potential TravelPlans365 clients of how effective the site is. By doing this we are able to save Council's and private sector organisations money on travel plan training sessions, and determine the impact that we are having.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information we hold about you. If you would like a copy of the information held on you please contact us - a small fee will be payable. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Security and cookies

Information you store in your TravelPlans365 account is held by webDNA and Integrated Transport Planning Ltd. (the developers behind this is site), and is handled in line with the Data Protection Act (1998). To prevent unauthorised access or disclosure we maintain the TravelPlans365 database on trustworthy and securely hosted servers, use secure HTTPS gateways, and utilise encrypted passwords for sensitive personal data.

A cookie is a small file which asks for permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual, and by using cookies we ensure the TravelPlans365 website tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide a better TravelPlans365 website by enabling us to monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify the setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Changes to these terms and conditions

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.