Q. I signed up for TravelPlans365 and forgot my password. How do I reset it?
- Make sure you are logged out of the site.
- Head to http://travelplans365.com/password-reset in your browser.
- Enter the email address you registered and hit 'reset password'.
- You will receive an email to that account.
- Follow the instructions it contains to reset your password.
Q. I'm having trouble with video playback, what can I do?
- The videos in TravelPlans365 are embedded from our Vimeo account.
- Some IT network administrators block the use of sites like Vimeo for security reasons.
- It should be possible for your network administrator to allow access to the videos contained in TravelPlans365 by making an exception to firewall rules for this site.
- In the first instance please contact your network administrator to see whether this is possible.
- If you are still experiencing problems, then please get in touch by clicking here.
Q. Who created this site?